Rinky Dinky Returns

RETURN POLICY sale items

ALL SALE ITEMS ARE FINAL SALE and therefore not eligible for return, exchange, or store credit. Please use our sizing guide to determine the best fit, as sale items cannot be returned.

RETURN POLICY full price items

  • If you are not entirely satisfied with your purchase, we apply a 14 days right of return policy. Please ship unwanted items back within 7-10 days so that we can have it back in the store by 14 days.
  • Returned items must be unused and unwashed in original packaging.
  • Obtain email receipt for order confirmation number
  • Unfortunately we cannot take responsibility for shipping costs and lost packages. Please keep a record of your tracking number when shipping the package.
  • Once the goods are received back at our warehouse the refund will be issued.
  • You will not be reimbursed for the shipping charge.
  • The goods must be returned to the below address:

Rinky Dinky

 

1 Gatton House

Endsleigh Road

London

W13 0RF

 EXCHANGE POLICY

  • If you would like a different size please return your original purchase and place a new order online.

If you have any questions regarding our return policy, please email us at hello@rinkydinkylondon.com